FAQs
How long will it take to receive my order?
Most orders take 3 – 5 days – little longer to the West Coast. Second and Next Day Air are available at a higher cost.
Do you offer a pick-up option?
Yes, please allow 48 hours for all pick-up options.
Is there gift wrapping available for candy sent as gifts?
At checkout time, if you wish to ship the order to another address, fill in the fields below shipping address with the name and address of the person receiving the gift. Request regular or seasonal gift wrapping in the special order instructions box. You may also write a brief message that will be attached the order as a gift card. This can be done on the product page.
What method of payment can I use when ordering from Schneider’s Sweet Shop?
We accept MasterCard, Visa and Discover.
How safe is my credit card information?
Our secure server uses 128 bit encryption, the level of security that most banks use in their online transactions. So, it is very safe!
How will I know you have received my order?
After you place your order, you will automatically receive an email, confirming that we received your order. You can print that email for your records. A second email will confirm the availability of all items ordered, will verify your shipping address and pricing and will let you know when to expect your order.
Are there special candies available for holidays?
Besides our regular candy selections, we offer specials for Christmas, Valentine’s Day and Easter.
Will chocolate melt during shipping?
Our candy is packed well for shipping and fortunately this does not happen very often. However, once candy leaves our store, we have no control over how the shipper handles the package. If shipping to warm climates, there is always a chance of melting.
Do you ship large orders for corporations and large companies?
We can handle large orders (e.g. employee gifts, corporate gifts, etc.). We also offer large volume pricing.
Is your candy really homemade?
Our candy is made in small batches using the freshest ingredients available.
Do you wholesale your candy?
Yes, we wholesale Opera Creams, Assorted Chocolates, and Pecan Carmelettes (Turtles).